You can request an exchange during the returns flow. You will need to select the “Is this an exchange?” checkbox and enter any relevant details (i.e.: what is being exchanged for) in the comments field.
When will I receive my new items?
Once we have received your returnable items to your local mail center customer service will be in contact to continue shipping out your new items.
How many times can I exchange?
Each order will receive a single free exchange. Additional exchange request are subject to shipping label fees and restocking fees.
What if my exchange order costs less than my original order?
You will get a refund back to the original form of the payment provided.
What if my exchange order costs more than my original order?
You will be emailed a new order to complete by entering your credit card information for the balance.
How do I exchange an item I believe to be damaged?
During your returns flow, click “My Order Was Damaged.” if this is an exchange elect the “Is this an exchange?” returning the damaged items with the shipping label provided.
If you think you’ve received a damaged or defective item, you can also contact firstname.lastname@example.org and include the following info:
– The original order number
– A short description of the damage
– Photographs of the defective or damaged item would be helpful
What are the t-shirts made of?rodrigo2020-03-31T20:30:41-06:00
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Can you ship internationally?rodrigo2019-12-09T22:37:29-06:00